Who we are
Green Umbrella Technology is a managed IT services provider based in Williamstown North, Victoria, Australia. We provide IT services exclusively to Australian medical practices and general practice clinics.
What information we collect
When you submit a form on this website we collect your name, practice name, email address, and phone number. We may also collect additional information you provide voluntarily, such as the number of workstations at your practice or your current IT provider. When you use the live chat on this website we collect any information you provide during that conversation. We do not collect sensitive information such as health or financial records through this website.
How we collect it
We collect information directly from you when you complete a contact form, request a guide download, book a consultation, or use the live chat feature on this website.
Why we collect it
We collect this information to respond to your enquiry, provide information about our services, and where relevant follow up with a proposal or consultation.
How we store and use it
Information submitted through this website is stored in our customer relationship management system, which is hosted on servers located in Australia. We use this information only for the purpose it was collected. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Disclosure
We will not disclose your personal information to third parties except where required by law, or where you have consented to disclosure.
Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access. Our systems are managed in accordance with our managed IT security standards.
Access and correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To make a request, contact us using the details below.
Complaints
If you believe we have handled your personal information in a way that does not comply with the Australian Privacy Act, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.
Contact
Green Umbrella Technology
Unit 4/25 Robbins Circuit, Williamstown North VIC 3016
Email: hello@greenumbrella.com.au
Phone: 1300 323 244
Last updated: July 2026