Healthcare IT · Australia-wide

IT built exclusively for Australian medical practices

Healthcare is all we do. Security, compliance, and zero downtime for all Australian medical practices.

Practice IT status

Fully managed · Always monitored

  • Security patches up to date
  • All backups verified & tested
  • Zero active threats detected

Book a call with our team

To schedule a time to talk about your practice IT

< 30 sec Average response time
Australia We service nationwide
20+ years Servicing healthcare
Healthcare Only industry we service
What we cover

Everything your practice needs.

From RACGP compliance to disaster recovery, fully managed and monitored around the clock.

Hover or tap each service to see more.

Patients
Your customers
Doctor
Your Clinic

VoIP

Fully managed VoIP and fax for healthcare: fax to email, email to fax, and automatic call failover to a mobile if the internet drops, so no call is missed.

Restored
Hourly Offsite & encrypted 15-min restore

Backup & Disaster Recovery

Hourly backups and disaster recovery so your practice never goes offline.

Microsoft 365

Email, Teams and Office apps, set up, secured, and managed for your team.

5G backup
Wi-Fi
Download
Upload

Broadband

Fast, reliable business internet with backup connectivity to keep you online.

AntivirusReal-time malware protection
Application whitelistingOnly approved software can run
Password managerSecure logins for every staff member

Cybersecurity

Layered protection built for the sensitivity of patient data.

PM Hi, can you please reset Dr Smith's email password?8:37
GU Technician has joined the chat
GU Of course I can, one moment please.8:37
GU All done!8:38

Support & Maintenance

24/7 maintenance and support so your requests are solved quickly.

Server Cloud Practice VPN Staff PC

Cloud Hosted Servers

Secure cloud servers with Windows Server and SQL licensing included, plus remote access from anywhere via VPN and mobile 2FA.

yourpracticedomain.com.au
Domain SSL secured 99.9% uptime

Website & Domain Hosting

Reliable hosting for your practice website and domain names, fully managed.

All systems operational 24/7

Monitoring

24/7 monitoring by our network operations centre: issues resolved before they reach you.

Printer Support

We supply, manage and support your practice printers: toner, monitoring, and fast fixes so reception is never stuck on a paper jam.

HotDoc
Automed
Best Practice
Medical Director

Line-of-Business Apps & Vendor Management

Version upgrades, data updates and vendor liaison for Best Practice, Medical Director, HotDoc and the clinical apps you run on.

Workstations
PendingPatched
Cloud servers
PendingPatched
Clinical apps
PendingPatched

Software Patching

Weekly patching across every managed workstation and cloud server, so you are always up to date.

Why Green Umbrella

We only work with general practice.

General IT companies learn your industry on your time. We've spent 20+ years building our service around how general practice actually operates.

01

General practice, for 20+ years

We work exclusively with Australian general practice, and have for more than two decades. We don't learn your industry on your time; we already know how a busy clinic runs.

02

Managed start to finish

One provider for your entire technology environment: IT, phones, security, backup and vendor management. No gaps and no overlap between suppliers, so nothing falls through the cracks.

03

RACGP compliance as a minimum

Accreditation compliance is never an add-on. We build the RACGP requirements into your managed service as a minimum standard from day one.

What our clients say

Trusted by clinics across Australia.

5.0 ★★★★★

1 Google review

Review us on Google

“Green Umbrella understands the complexity of health care information systems and the mandated security and privacy requirements. If you are looking for excellence in ICT services, you've found it.”

Riwka Hagen

Riwka Hagen

Owner, Medical Business Services

“Solutions driven, professional, and most of all available. If you're looking for an IT company with up-to-date knowledge and commitment to service, Green Umbrella beats other companies hands-down.”

Belinda Carra

Belinda Carra

Practice Manager, Central Victoria

“Their expertise in integrating Best Practice EMR enabled our practice to streamline patient management and enhance overall efficiency. Nothing short of exceptional.”

Dr Umair Masood

Dr Umair Masood

Practice Owner, Regional Victoria

Get started

Talk to someone who understands your practice

Click the booking link below to schedule a time to chat to us about your current practice IT environment. No obligation, just a conversation.