IT Support Services

As you probably know all too well, business networks and other IT can break down or slow to a crawl at any time, leaving you with downtime that can have serious consequences. Sick people and medical complications won’t wait for uncooperative technology; you need it fixed and you need it done fast. Waiting until business hours is not an option; what you need is Green Umbrella’s 24/7 IT support.

Our IT support services can be categorised into:

  • Proactive maintenance

  • Remote support

  • Onsite support

Our expert support team is always on call when you need them most. In order to serve you faster, we install comprehensive and secure remote access software on your system so that as soon as you have a problem, we can get to work right away from our support centre. If the problem needs a more hands-on approach, we’ll dispatch a technician and be on site ASAP. We’ll make your problems our problems, and won’t rest until you are back to full-on patient-helping capacity.